Supporting people with disabilities across Ballarat and surrounding areas through genuine relationships, consistent support and person-centred care.
At TessAbility Support Services, we believe great support starts with genuine relationships.
Based in Ballarat and supporting people throughout the surrounding region, we provide personalised disability support tailored to each person’s goals, interests and lifestyle.
As a small, dedicated team, we take the time to get to know every participant, building trust, confidence and meaningful connections along the way.
Whether you’re looking to build independence, participate in your community, learn new skills or simply have the right support by your side, we’re here to help you live life your way.
I’ve always believed that everyone deserves to feel heard, respected and supported. That’s what inspired me to create TessAbility Support Services.
As an AHPRA Registered Enrolled Nurse and disability support professional, I’ve seen how important it is for people to live life their own way. I created TessAbility to provide personalised disability support services across Ballarat and surrounding areas that focus on the person, not just the plan.
My team and I take the time to get to know every participant, building trust, confidence and meaningful connections along the way. Whether we’re helping someone build independence, access their community or simply enjoy everyday life with the right support, our goal is always the same: to provide support that is caring, consistent and centred around the individual.
If you’re looking for personalised disability support services in Ballarat or surrounding areas, I’d love to introduce you to my team.
Every participant is unique, so we take the time to understand what matters most to you and tailor our support to your goals, interests and lifestyle.
We believe great support starts with getting to know you as a person. Building trust and meaningful connections is at the heart of everything we do.
Your goals guide everything we do. We’re here to support your choices, build confidence and help you live life your way.
We work closely with participants, families, support coordinators and allied health professionals. Clear communication helps us provide consistent, high-quality support.
Whether you’re learning new skills or getting involved in your community, we’re here to encourage you every step of the way. We celebrate every achievement, no matter how big or small.
We’re committed to providing respectful, inclusive disability support services across Ballarat and surrounding areas for people of all backgrounds, cultures, identities and abilities.
Whether you need a little extra help around the home, support to get out into the community or assistance building everyday skills, we’re here to support you in the way that works best for you.
Building confidence and connection through shared interests, social activities and community participation.
Helping you access your community, attend appointments and enjoy the activities that matter most to you.
Helping with everyday household tasks to keep your home safe, comfortable and running smoothly.
Supporting your daily routines with respectful, compassionate assistance that helps you feel confident and independent.
Providing safe, reliable transport to appointments, shopping, social activities and community events.
Supporting you to plan, prepare and enjoy nutritious meals that suit your preferences and lifestyle.
Offering gentle reminders and support with medication as part of your agreed care plan and scope of practice.
Helping you build everyday life skills, confidence and independence at a pace that works for you.
We provide respite support in your own home or at alternative accommodation arranged by you or your family.
Providing support to attend medical, allied health and other important appointments with confidence.
The experiences of the people and families we support say more than we ever could. Here are a few of the kind words they’ve shared with us.
“Thank you Tess and team for all your support, helping me build skills in communication, emotional regulation, conflict resolution, getting out into the community safely and just being there for me when I’m at my lowest or at my best.”
Ella Cross
“The biggest gift Tess has given me is the chance to simply be my mum’s daughter again, rather than her full-time carer.”
Amber Keen
“Tess has transformed my 11 year old daughter’s life…She is attentive, tuned into her emotional and physical needs and is dedicated to helping her improve her independent living skills.”
Dee Honeychurch
It’s completely normal to have questions when choosing disability support services. Here are answers to some of the questions we’re asked most often. If you can’t find what you’re looking for, please get in touch. We’d be happy to help.
Yes. We believe consistency is important for building trust and meaningful relationships. We always aim to match you with the support worker who best suits your personality, interests and goals, and minimise unnecessary changes.
Absolutely. We understand how important it is to feel comfortable with the person supporting you. Whenever possible, we’ll arrange an introduction before regular supports commence.
No. We welcome people with a range of support needs and can discuss options whether you’re self-funded, plan-managed or self-managed.
Yes. We’re happy to work alongside families, support coordinators and allied health professionals to provide consistent, person-centred support.
Support isn’t one-size-fits-all. As your goals or circumstances change, we’ll work with you to adjust your supports so they continue to meet your needs.
Yes. Our team holds relevant qualifications, NDIS Worker Screening Checks, First Aid certification and ongoing professional training. Our founder, Tess, is also an Enrolled Nurse.
Simply complete our online referral form or contact us directly. We’ll get in touch to discuss your needs and the next steps.
After we receive your referral, we’ll review the information and contact you to arrange a meet and greet. This gives everyone the opportunity to get to know each other, ask questions and make sure TessAbility is the right fit.
If everyone is happy to proceed, we’ll complete the onboarding process, organise any required documentation and work with you to arrange supports.
If we don’t believe we have the right skills or experience to safely meet your needs, we’ll let you know honestly and, where possible, help point you towards another provider who may be better suited to support you.
We provide respite support in your own home or at alternative accommodation arranged by you or your family. We don’t operate our own respite facility.
Whether you need a few hours of support, overnight assistance or a longer break, we’ll work with you to provide care that meets your needs while giving carers the opportunity to rest and recharge.
Before respite begins, we’ll arrange a meet and greet to make sure we’re the right fit and that everyone feels comfortable with the support being provided.
At the moment, TessAbility is not an NDIS registered provider, so we aren’t able to provide services to participants whose funding is agency-managed (NDIA-managed).
We welcome referrals for participants who are self-managed or plan-managed and are happy to discuss your options if you’re unsure how your plan is managed.
Can’t find the answer you’re looking for?
We’re always happy to help.
Ready to get started? Complete the referral form below and we’ll be in touch to discuss your needs, answer any questions and talk through the next steps.
Whether you’re looking for support, have a question about our services, or would like to discuss how TessAbility can help, we’d love to hear from you.
